HELP CENTER & FREQUENTLY ASKED QUESTIONS

Everything you need to know.

Clear answers about our plans, BYOS Google Drive storage, client approvals, and batch filming.

Telaruma Leads is the commercial prospecting engine of Telaruma. It lets you search any local industry on Google Maps with the official Chrome extension, extract enriched contact information (phone, WhatsApp, website, email, Instagram, and ratings), and sync them directly to your Telaruma CRM Kanban board in 1 click.
Every new account on Telaruma receives 50 free trial leads lifetime to test prospecting and the CRM without a credit card. To scale outreach, you can upgrade to Starter (500 leads/mo), Pro (2,500 leads/mo), or Enterprise (unlimited). If you hit your free limit, your data is never deleted and you retain full access to your CRM.
Inside the Leads Kanban board (/app/leads.cfm), once a prospect agrees to work with you, click the green 🏆 Won / Convert button. Telaruma automatically creates the Client and Brand entities in your Workspace, transferring all details so you can immediately begin creating campaigns and editorial calendars.
No. Telaruma features automated deduplication per account (account_id). During synchronization, the system verifies Google Maps ID (place_id), phone number, and website. If a business already exists, it is automatically skipped without consuming extra credits.
Clicking the 💬 WhatsApp button on any lead card in Telaruma generates a direct link opening WhatsApp Web immediately with a tailored outreach greeting pre-loaded and ready to send.
Yes, 100%. You sign up in 30 seconds without entering a credit card. Your Starter plan is free forever to plan, script, and organize content for up to 3 social accounts risk-free. You only choose to upgrade to Pro when you decide to scale social accounts or team features.
Traditional tools only schedule posts; Telaruma is the complete operating system for your content operation. With Telaruma you connect your own Google Drive (BYOS) without paying extra server storage fees, your clients approve via 1-click links or their dedicated client portal, and you get native image editor, AI scripting, batch filming teleprompter, and CRM lead capture.
You have two ultra-flexible options:
1. 1-Click Quick Link (No Login): Send them a secure link via WhatsApp or email to view copies, scripts, preview videos, and approve or request changes instantly from their mobile without creating an account.
2. Client Portal (With Login): You can formally invite your client to join the workspace. They get a dedicated portal to follow the complete editorial calendar, review brand history, and download executive reports in real time.
Never. Telaruma uses the BYOS (Bring Your Own Storage) model: you connect directly to your brand's Google Drive folders. When publishing to TikTok, Instagram Reels, or YouTube, the video is streamed directly cloud-to-cloud. Your files stay in your ownership and we never charge extra fees for storage.
The Batch Filming module (/app/production.cfm) allows you to plan shoot days by grouping all approved scripts for one or multiple brands. On set, activate the Live Teleprompter to read hooks (0-3s), spoken lines, and B-Roll cues in full screen, checking off shots with one tap and tracking real-time daily progress.
It is a ready-to-use white-label landing page (accessible at telaruma.com/agency/your-slug or telaruma.com/creator/your-slug) where you can showcase your services, testimonials, and WhatsApp contact. Inbound leads completing the contact form are automatically saved into your CRM as potential leads ready for 1-click client conversion.
Telaruma operates with strict Tenancy isolation and granular Brand permissions (user_brands). Each team member (copywriter, designer, video editor) only has access to brands expressly assigned to them, ensuring total confidentiality across different agency clients.
We accept all major international credit and debit cards (Visa, Mastercard, American Express) as well as local payment methods. You can cancel or change your plan at any time from your billing settings without lock-in contracts or penalties.

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